1. Information We May Collect

We may collect basic personal information when you voluntarily submit it through the website. This may include your name, phone number, email address, appointment request details, message content, and any information you choose to provide through a contact form.

2. Medical Information

Users should avoid sharing highly sensitive medical information through general website forms unless necessary for appointment communication. Any medical information submitted through the website will be treated with reasonable care and used only for communication, appointment support, or consultation-related coordination.

3. How We Use Your Information

Information submitted through this website may be used to respond to inquiries, manage appointment requests, provide service-related communication, improve website experience, and support administrative follow-up.

4. Appointment Communication

Submitting an appointment form or inquiry does not guarantee a confirmed appointment. The information provided may be used by the website administrator or authorized support personnel to contact you and assist with scheduling or follow-up communication.

5. No Sale of Personal Information

We do not sell, rent, or trade personal information submitted through this website to third parties for marketing or commercial purposes.

6. Sharing of Information

Personal information may be shared only when necessary for appointment support, website administration, technical maintenance, legal compliance, or with authorized personnel involved in communication and service coordination.

7. Website Analytics and Cookies

This website may use cookies, analytics tools, tracking pixels, or similar technologies to understand website traffic, improve user experience, monitor performance, and support digital marketing or remarketing activities. Users may control cookies through their browser settings.

8. Third-Party Services

The website may use third-party tools such as Google Analytics, Google Tag Manager, Meta Pixel, embedded maps, social media plugins, contact forms, security tools, or hosting services. These third-party providers may process limited technical or usage information according to their own privacy policies.

9. External Links

This website may include links to external websites, academic journals, publications, social media pages, or third-party resources. We are not responsible for the privacy practices, content, or policies of external websites.

10. Data Security

We take reasonable steps to protect information submitted through the website. However, no website, email, or online transmission method can be guaranteed to be completely secure. Users should avoid submitting urgent, highly confidential, or sensitive medical information through unsecured channels.

11. Data Retention

Information submitted through the website may be retained only as long as necessary for communication, appointment support, administrative purposes, legal requirements, or service improvement. Unnecessary information may be deleted or archived when no longer required.

12. User Rights

Users may request correction, update, or deletion of their submitted personal information by contacting the website administrator. Some information may need to be retained where required for administrative, legal, or communication records.

13. Children’s Privacy

This website is intended for general users seeking information about oncology care and appointment communication. Children should not submit personal information through this website without the guidance and consent of a parent or legal guardian.

14. Email and Phone Communication

By submitting your contact details, you agree that the website administrator or authorized support personnel may contact you by phone, email, SMS, or other communication methods for appointment-related or inquiry-related purposes.

15. Social Media Interaction

If you interact with linked social media pages, such as Facebook or YouTube, your activity may be governed by the privacy policies of those platforms. This website is not responsible for how third-party social platforms collect or use your information.

16. Medical Disclaimer

Information collected through this website is not used to provide emergency medical care. This website should not be used for urgent medical communication. For emergencies or severe symptoms, contact the nearest hospital or emergency medical service immediately.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect website changes, operational updates, or legal requirements. The updated version will be posted on this page with a revised effective date.

18. Contact Information

For questions about this Privacy Policy, submitted information, or website privacy practices, please contact the website administrator through the contact information provided on this website.